Help Center

Getting Started with Camera Sync

Learn how to set up Camera Sync and start syncing photos in minutes.

Supported file formats

Photo and video formats that work with Camera Sync.

Security and privacy

How Camera Sync protects your photos and data.

Setting up Canon cameras

Step-by-step guide to configure FTP on Canon EOS cameras.

Setting up Sony cameras

Step-by-step guide to configure FTP on Sony Alpha cameras.

Setting up Nikon cameras

Step-by-step guide to configure FTP on Nikon cameras.

Free tier limits

Understanding the free plan and when to upgrade.

Managing your subscription

How to upgrade, downgrade, or cancel your Camera Sync subscription.

Deleting your account

How to permanently delete your Camera Sync account and what happens to your data.

Troubleshooting connection issues

Common connection problems and how to fix them.